Privacy Policy
United Refund Solutions LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications—including SMS messaging.
1. Information We Collect
We may collect the following personal information when you use our services or communicate with us:
- Full name
- Mailing address
- Phone number (including mobile number)
- Email address
- Government-issued identification (if required for claims processing)
- Claim-related information
- SMS communication preferences
2. How We Use Your Information
We use your personal information to:
- Verify your identity and eligibility to recover unclaimed funds
- Communicate with you regarding claim status, documentation, or appointments
- Send SMS notifications about notary appointments or claim updates
- Respond to your inquiries and provide customer service
- Comply with legal and regulatory requirements
3. SMS Communications
By providing your mobile number and consenting to receive SMS messages, you agree to receive text messages related to our services. These may include:
- Appointment confirmations and reminders
- Claim status updates
- Requests for missing documentation
SMS consent is not shared with third parties or affiliates.
You may opt out of SMS messaging at any time by replying STOP.
4. Information Sharing
We do not sell or rent your personal information. We may share your information only with:
- Licensed mobile notaries assigned to your claim
- Legal representatives (if required by your case)
- Government agencies (only when necessary to complete your claim)
- Trusted third-party service providers who help us deliver our services (e.g., secure document delivery platforms)
All partners and vendors are required to maintain the confidentiality of your information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or storage system is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You have the right to:
- Access or correct your personal information
- Withdraw consent for SMS or email communications
- Request deletion of your personal data (subject to applicable law)
To exercise any of these rights, contact us at: [email protected]
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
United Refund Solutions LLC
Email: [email protected]
Phone:307-200-4949
Mailing Address: 30 N Gould St STE 5255 Sheridan, WY 82801
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted to this page with the updated effective date.